Last Updated: December 21, 2024

At Thicair, we're committed to your satisfaction. Our 180-day return policy allows for returns. Here’s what you need to know about returning a product to Thicair:

HOW TO INITIATE A RETURN
Unsatisfied with your Thicair purchase? To start a return, email us at support@thicair.com within 180 days of delivery, including your order number and the reason for the return. You can return a product if you've used it. Return shipping costs fall to you, unless the item arrived damaged.

INSPECTION PROCESS
Once we receive your return, please allow up to 7 business days for us to process your refund. If there's a delay in receiving your refund after confirmation, check with your bank or credit card company.

REFUNDS FOR USED OR UNUSED SETS
We offer returns and refunds for either used or unused sets!

CURRENCY OF REFUND
All refunds are in the currency you purchased with, just like the original transaction. Be aware of potential fees for currency exchange or foreign transactions.

REVIEW OUR POLICY
We may update our Return & Refund Policy, and it's your responsibility to check the latest version before purchasing and using our products. By buying and using Thicair, you're agreeing to this policy.

KEY TAKEAWAYS

180-day return policy.

Initiate a return by emailing support@thicair.com within 180 days of receiving your order.

Customers cover return shipping costs, unless the item was damaged on arrival.

Refunds processed in original purchase currency.

We reserve the right to modify this policy.

FINAL THOUGHTS
Our policy ensures customer satisfaction while protecting against fraudulent returns. Remember, no refunds for used or damaged items (by normal use), and customers are responsible for return shipping costs. We value your understanding and support of our Return & Refund Policy.